To establish some baseline knowledge: what's Limbus Company?
Well, for starters, it's the third game to be produced by its publisher, small South Korean indie studio Project Moon (I might abbreviate this as ProjMoon or pjmn). None of the works produced from this studio are direct continuations of another like many book or television series often are, and specific characters rarely show up in more than one work. Instead, all of these bits of media are loosely connected only by the dystopian sci-fi setting, The City. This setting will be explained in a bit more detail later, since it's especially important in Limbus Company specifically, but the gist is that it's a messed up place where morals and human rights are frequently sacrificed for business and profit. Not to mention there's actual monsters and twisted abominations of nature all over the place. Other than this shared setting, the storylines of all of ProjMoon's works don't have that much narrative overlap. The formats of the works vary pretty wildly as well: three games, as mentioned before, but also two webcomics and a webnovel. For those not familiar, webcomics and webnovels are both pretty big branches of South Korean popular entertainment these days. The names are probably pretty self-explanatory. There are obviously more specific cultural things surrounding the topic, but it's pretty complicated and not really necessary to know in the context of Limbus. If it helps you understand better, they can be thought of as cultural equivalents of Japanese manga and light novels on a superficial level.
You could probably guess by now, but the games specifically also have very little in common with each other; plot, premise, illustrations, and the basic mechanics all differ. However, as a gacha game, Limbus Company manages to somehow be a noticeable black sheep in this family of black sheep anyways. Gacha games revolve around a system where players can spend in-game currency to utilize a mechanic that randomly gives the player in-game items, similar to a random toy vending machine (the Japanese word for this is where "gacha" comes from). These items are usually sorted by different rarities or values, with the best items naturally being the hardest to get. These sorts of games usually continue to introduce new items, and often have event periods during which chances to earn specific featured items are higher, encouraging players to try their luck while it's slightly better. In order to keep this cycle going, gacha games are almost always live-service (which just means that the games are continually and incrementally updated with new content to keep players engaged). While gacha games usually have another aspect to the gameplay where the items earned from the gacha can actually be used, it's pretty undeniable that the gacha part is basically just a cash-grab for the companies. Gacha games are also often geared towards children, and thus have a bit of a bad rep for being meant to give little kids gambling addictions. While Limbus Company is not meant for young children and doesn't advertise itself as such, there were many people who had taken to unique individuality of the previous games from Project Moon, and felt let down by the pretty basic and arguably rather predatory gacha path that they'd gone down with their third.
Okay, now: what's Crow's Eye View?
DISCLAIMERS: 1) I love Project Moon, honest, but I'm also very busy and exceptionally bad at video games. That is to say, I haven't been able to read any of the pjmn webnovels yet, and I've only played lobcorp and limbus so far. I've been stuck on day 15 of lobcorp for about a year now because I'm a perfectionist that hates failing missions but also freaks out really easily, and I've been stuck on canto III of limbus because I hate the grind-y process of leveling characters so that they actually win and don't die immediately. So, while my love is real, I would be hard pressed to call myself an especially knowledgeable Project Moon Universe expert. Also, English is one of my better subjects, but 2) literature analysis is subjective and also hard. I could be wrong and delusional and insane about some of this stuff. My friends all think I'm insane that I'm spending my free time doing all this for extra credit instead of just bringing in snacks or something. They just don't get it. It's fine, though, because 3) I am sixteen years of age.